paul goobie
7 months ago
Practice Area
If you were hurt riding an electric bicycle in West Palm Beach, an e-bike accident lawyer at Bill Bone Law Group will review your case for free and charge you nothing unless we win.
No retainer, no hourly bill, no invoice arriving while you are still in physical therapy. We handle e-bike accident cases on a contingency fee basis. You pay us nothing unless we recover money for you.
Electric bikes changed how this city moves. They also put riders on Okeechobee Boulevard, Flagler Drive, and the bridges to Palm Beach alongside drivers who are not looking for them.
When a distracted driver turns across your path or a car door swings open into the bike lane, there is nothing between you and the pavement. Our legal team represents injured riders across Palm Beach County and throughout Florida.
How do e bike accident claims work in West Palm Beach?
A West Palm Beach e-bike accident lawyer pursues compensation for riders hurt by negligent drivers, manufacturers, or rental companies. Florida generally treats compliant e-bikes as bicycles, so recovery typically comes from the at-fault driver’s liability coverage and from uninsured/underinsured motorist coverage. A rider who is 50% or less at fault can still recover, but most negligence claims expire in two years.
Board certified in civil trial law: Certified as a specialist by The Florida Bar — a credential held by under 5% of Florida lawyers across all specialty areas.
More than $100 million recovered: For over a thousand clients in settlements and jury awards.
A trial-ready reputation: Insurance companies know which firms actually try cases. That knowledge shows up in their offers.
No-fee guarantee: No fees or costs unless we win your case.
24/7 access, bilingual support: You can reach a real person when you need one.
Local leadership: Bill Bone has practiced in West Palm Beach since 1984 and knows these courts, these roads, and this community.
You get the resources of a large firm with the attention of a small one. Your case is handled by a dedicated legal team, not handed off and forgotten.
Questions? Not sure if you have a valid claim? Call 561-225-2139!
What you do in the first hours shapes your recovery and your case. If you are able:
Get medical attention right away. Even if injuries seem minor, get evaluated by a doctor. Head injuries and internal injuries do not always announce themselves at the scene. Prompt treatment also creates the medical record your claim will be built on.
Call the police and get an official police report. An official report helps document the incident and supports your claim. Insurance adjusters treat an undocumented crash as disputed.
Photograph everything. The scene, the vehicle, your e-bike, the damage, the bike lane, the traffic controls, and your injuries.
Get witness contact details. Independent witnesses are often the difference in a disputed-fault case.
Do not admit fault. Avoid making statements about who was at fault — let your attorney handle that. An apology at the scene gets quoted back at you months later.
Preserve crucial evidence. Keep your damaged e-bike, helmet, and clothing exactly as they are, including the classification label, and keep the battery and charger if a fire or electrical failure was involved. Do not repair or return a rental unit. Save your medical records, emergency treatment bills, purchase records, and any ride data from the app — retention windows on app and telemetry data are short.
Call a lawyer before you call the insurance company. Recorded statements are requested early for a reason.
Many injured riders assume they have no claim—because they were on a bike, because they weren’t wearing a helmet, because an officer suggested they shared the blame, or because they don’t own a car. Each of those assumptions is wrong often enough to be worth one phone call.
A free consultation costs you nothing and obligates you to nothing. If you don’t need an accident lawyer, we’ll say so. If you do, we’ll fight to win — without charging you unless we do.
No fee to ask. No fee to hire us. No fee at all unless we recover money for you.
Board-certified. Trial-tested. Local since 1984.
Straightforward. Seasoned. Unrelenting.
Board-Certified Trial Lawyer: a Florida Bar civil trial credential fewer than 5% of Florida lawyers hold
Courtroom-Ready: prepared to try your case if the offer falls short
More Than $100 Million Recovered for over a thousand injured clients
Around-the-Clock Access with bilingual support
Rooted in South Florida and committed to injury victims here
E-bikes are heavier and faster than traditional bicycles. A rider has no frame, no airbag, no seatbelt. Serious crashes routinely produce:
A helmet reduces risk. It does not eliminate it. Riders wearing helmets still suffer severe injuries and head injuries when struck by a vehicle at speed, which is why prompt evaluation by medical professionals matters even when you feel fine.
Most crashes we see trace back to negligent motorists, not to the people on the bikes. The recurring patterns:
Negligent drivers who fail to yield — left turns across a rider’s path, right hooks at intersections and driveways
A distracted driver looking at a phone instead of the bike lane
Unsafe passing — drivers squeezing by without leaving a safe distance
Dooring — a parked motorist opening a car door into a rider’s path
Impaired driving
Faulty brakes, battery failures, and mechanical defects
E-bike manufacturers that fail to provide adequate safety instructions or sell a defective component
Rental companies that skip maintenance, put a unit flagged as defective back into service, hand over a bike without adequate safety instructions, or rent to a rider below a local minimum age
Dangerous road conditions — potholes, faded bike lane markings, poor lighting, unsafe design
Determining liability is rarely obvious, and multiple parties can be at fault at once. A driver, a manufacturer, and a municipality may each own a share.
That is why serious e-bike accident cases often require accident reconstruction, traffic cameras pulled before the footage is overwritten, vehicle event data downloads, and expert testimony. This work has to start early. Crucial evidence disappears.
Battery fires, brake failure, a wheel or fastener letting go, a frame or fork cracking, a controller or firmware fault — a meaningful share of e-bike injuries trace to the device rather than to a driver.
That is a products liability claim, and it works differently from an ordinary injury case: you do not have to prove anyone was careless, only that the product was defective and that the defect caused your injuries.
Florida measures a design defect by what an ordinary consumer would expect. A product is defective if it “failed to perform as safely as an ordinary consumer would expect when used as intended or in a reasonably foreseeable manner.”
Aubin v. Union Carbide Corp., 177 So. 3d 489 (Fla. 2015). No ordinary consumer expects a battery to ignite while charging exactly the way the manual instructs, or a brake to fail on a hill. Three theories are available and are often pleaded together — design defect, manufacturing defect, and failure to warn — with ordinary negligence as an alternative claim.
If it was a rental, a signed waiver is not the end of it. Florida courts enforce pre-injury releases, but construe them strictly against the business that wrote them, and some claims survive. In Palm Beach County, waivers cannot block a strict liability claim for a defective product. Harrell v. BMS Partners, LLC, 350 So. 3d 361 (Fla. 4th DCA 2022). A waiver never covers intentional misconduct. And a parent generally cannot sign away a child’s right to sue a commercial business before an injury happens. Kirton v. Fields, 997 So. 2d 349 (Fla. 2008).
Preserve the wreckage. These cases are proved from the parts. Keep the bike unrepaired, keep the burned battery pack and the charger, keep the controller and display, save the manual and any recall notices, and download the app or ride data before the retention window closes. If it is a rental, photograph the bike and its serial number before the company retrieves it, screenshot the trip and any damage report, and put the malfunction in writing. Talk to a lawyer before the device goes back — once it is repaired or returned to the fleet, the defect may be unprovable.
Usually, yes. Florida follows the doctrine of modified comparative negligence under § 768.81, Fla. Stat.:
A plaintiff who is 50% or less at fault can still recover damages.
A party found greater than 50% at fault for their own harm may not recover any damages at all (§ 768.81(6), Fla. Stat.). The rule is often called the “51% bar,” but that is shorthand. Anything above 50%, including 50.1%, bars recovery.
Any award is reduced by your share of fault. A $100,000 verdict with 30% fault assigned to you becomes a $70,000 recovery.
This rule is exactly why insurance companies work so hard to shift blame onto the e-bike rider. You rode unlit at night, you failed to yield or signal, you rode where a local ordinance prohibits it, you were on an out-of-class device.
Worth knowing, a traffic violation is not automatically negligence under Florida law. It is evidence of prima facie negligence that a jury weighs. deJesus v. Seaboard Coast Line Railroad Co., 281 So. 2d 198 (Fla. 1973). Those arguments are answered with evidence, not opinion. That is the job.
Economic damages
Your measurable financial losses.
Medical bills, past and future. Emergency treatment, surgery, rehabilitation, assistive devices
Future medical expenses and long-term care
Lost wages and lost income, plus diminished earning capacity
Replacement or repair of your e-bike, helmet, phone, and personal property
Mileage and transportation costs for medical appointments
Out-of-pocket costs, including household help you now need
Noneconomic damages
Harm that has no receipt attached.
Physical pain and suffering
Emotional distress and mental anguish
Physical impairment, disfigurement, and permanent scarring
Loss of enjoyment of life
Riders recovering from a serious crash are often suffering emotional distress long after the broken bones heal. That harm is compensable, and it belongs in your claim.
Our goal is not to close a file. It is to secure fair compensation that protects your financial future and to hold the responsible parties accountable, whether that is a negligent motorist, a manufacturer, or a rental operator held liable for a bike it never should have put on the road.
We work on a contingency fee basis: no fees or costs unless we win. Our free consultations are available 24/7, including evenings and weekends, ensuring you can reach us anytime.
Bill Bone Law Group handles the full range of e-bike accident cases — from a fractured wrist from a low-speed fall in the bike lane to the catastrophic ones, too. We know how to hold negligent motorists, e-bike manufacturers, and rental operators accountable for what they put on the road.
You also do not have to have been the one riding. A pedestrian struck by an e-bike, a passenger thrown in a collision, or a rider run off the road by a driver who never stopped may each have personal injury claims worth pursuing.
What most injured riders never learn is how many parties can be held liable at once. Compensation often comes from several sources. Our legal team reviews every e-bike crash in detail, so you understand exactly where you stand under both the local ordinances that govern where these bikes may be ridden and the statewide e-bike laws that decide how these claims are resolved.
You can find that out today, at no cost, and decide what to do with the answer.
Call 561-225-2139 or request a free case review. Getting a fair resolution starts with one conversation, and the fastest way to protect your claim and pursue the maximum compensation available is to speak with an experienced West Palm Beach e-bike accident lawyer today.
Not Sure If You Have A Claim? If In Doubt, Contact Us
There are so many West Palm Beach E-bike accident lawyers that it’s nearly impossible for the average person to identify and choose one truly among the area’s top practitioners. It’s true—in fact, there are far too many … but it’s equally valid that there aren’t enough really good ones. So how do you identify and choose one of the really good ones?
You have nothing to lose—and possibly everything to gain—by calling today. Speak with a top E-Bike Accident Lawyer at our law firm, and let us help you pursue justice.
Available 24/7. No Fees Unless We Win
At BillBone Law Group, we don’t just represent personal injury clients. We advocate for real people whose lives were changed by E-bike accidents. Let our experienced personal injury lawyers help you move forward.
Speak with a top E-Bike Accident Lawyer at our law firm, and let us help you pursue justice.
Single Paragraph Answer
Under Florida law, yes. The state treats a compliant e-bike like a regular bicycle, and there’s no statewide ban on riding one along a sidewalk. That’s only half the answer in Palm Beach County, though, because cities are allowed to implement their own rules and quite a few have since late 2025.
A sidewalk upon which you can ride legally in Boca Raton is off-limits a few miles away in the Town of Palm Beach, which banned e-bikes from every town sidewalk. Don’t make assumptions.
Check your own city’s rules. It’s also relevant whether your bike legally counts as an “electric bicycle” in the first place. If the motor puts out 750 watts or more, or the pedals don’t work, the law may treat it as something else entirely, often a motor vehicle, and those belong on the road and nowhere near a sidewalk.
Full Answer
Under Florida law, yes. A compliant e-bike may be ridden on sidewalks anywhere in the state, because the statute governing e-bikes gives riders the same rights bicyclists have, and the general ban on driving motorized vehicles along sidewalks names electric bicycles as an exception. Florida Statutes § 316.20655; F.S. § 316.1995(1).
However, the state rule is only half the answer. Florida expressly lets cities and counties write their own e-bike rules, and since late 2025, several Palm Beach County municipalities have done exactly that.
A sidewalk you may legally ride in Boca Raton is off-limits in the Town of Palm Beach. Two riders on identical bikes can be treated very differently depending on which side of a municipal line they are on.
Everything that follows depends on it. F.S. § 316.003(23) describes a bicycle or tricycle with fully operable pedals, a seat or saddle, and an electric motor of less than 750 watts that meets one of three classifications:
Class 1: pedal-assist only, cutting out at 20 mph. The motor contributes only while you are pedaling. Stop pedaling and it stops helping.
Class 2: throttle-capable, cutting out at 20 mph. This is the only class in which the motor may propel the bike with no pedaling at all.
Class 3: pedal-assist only, cutting out at 28 mph. It works the same way Class 1 does. The one difference is that the motor keeps assisting to a higher speed.
Two things follow from that. Florida has no throttle-powered class rated to 28 mph, so a device that drives itself past 20 mph falls outside the definition entirely. And because the 20-versus-28 cutoff is the only factor separating Class 1 from Class 3, Florida treats all three classes alike for purposes of where you may ride, and sets no minimum age for any of them, including Class 3. Guides written for other states often say otherwise, because the model legislation adopted in many states does restrict Class 3 by age. Florida did not adopt that restriction.
Your bike should carry a label showing its class number, top assisted speed, and motor wattage. F.S. § 316.20655(3). That label is how you answer the classification question, and it’s important after a crash.
This is the point most riders miss. A device with a motor of 750 watts or more, or one that keeps pulling past 20 mph on throttle or 28 mph on pedal assist, or one without working pedals or a seat, is not considered an electric bicycle under Florida law.
It has to be reclassified by what it actually is, and the outcomes differ sharply. A slower pedal-less device may qualify as a motorized scooter or micromobility device under F.S. § 316.2128, which contains a sidewalk exception of its own. A device fitting none of the lighter categories is a motor vehicle, requiring registration under F.S. § 320.02(1) and a driver license under F.S. § 322.03(1)(a), with no sidewalk, bike lane, or path access at all.
The devices sold as “e-motos” usually do not fit the definition of Class 3. They are too fast and heavy to qualify as scooters or micromobility devices, which makes them unlawful to operate on public roads unregistered and unlicensed, and bars them from sidewalks entirely.
Palm Beach County police agencies have reportedly been citing e-moto riders under state law. Modifying an e-bike to change its speed capability is separately prohibited unless the classification label is replaced. F.S. § 316.20655(4).
Three provisions work together. F.S. § 316.20655(1) gives an e-bike and its rider all the rights and duties of a bicycle and its rider and states that “[a]n electric bicycle is a vehicle to the same extent as a bicycle.” Florida imposes no state-level ban on sidewalk cycling, and a rider on a sidewalk or crosswalk is subject to a pedestrian’s rights and duties. F.S. § 316.2065(9). And the sidewalk driving prohibition at F.S. § 316.1995(1) lists F.S. § 316.20655 among its exceptions.
You are required to follow two important rules when riding on a sidewalk in Florida. You must yield the right-of-way to pedestrians, and you must “give an audible signal before overtaking and passing such pedestrian.” F.S. § 316.2065(10). Riders and passengers under 16 must also wear a helmet meeting the federal standard. F.S. § 316.2065(3)(d). Florida requires no helmet for adults, no license, no registration, and no insurance for a compliant e-bike. F.S. § 316.20655(2). Impaired riding is a different matter. The DUI statute covers anyone in actual physical control of a “vehicle,” and an e-bike qualifies as one. F.S. § 316.193(1).
Practical Example: You are riding a Class 2 e-bike on a sidewalk and come up behind a couple walking a dog. State law requires you to yield to them and to call out or ring a bell before you pass. Passing silently violates F.S. § 316.2065(10) even though your presence on the sidewalk is perfectly lawful, and if you hit the dog walker, that unsignaled pass becomes the focus of the insurer’s fault argument.
F.S. § 316.20655(1) lets a local government regulate e-bike operation on its streets and sidewalks and lets any government with jurisdiction over a path, trail network, beach, or dune restrict e-bikes there. Effective July 1, 2025, Chapter 2025-149 added authority to set minimum operating ages and require riders to carry photo identification. Palm Beach County municipalities have been legislating under that authority ever since.
The following reflects rules in effect as of August 2026. This area is changing quickly. Confirm your own municipality’s rule before relying on it.
Town of Palm Beach. The strictest in the county. Ordinances adopted in October 2025 bar micromobility devices, e-bikes included, from every town sidewalk and multimodal trail and from the Lake Trail, set a minimum operating age of 15, require helmets under 16, and require riders to carry government-issued identification. Streets, bike lanes, and shoulders are permissible riding areas.
City of West Palm Beach. Chapter 86, Article VI provides that motorized bicycles, motorized scooters, and bicycles are not to be operated on public sidewalks, bans operation between 9:00 p.m. and 6:00 a.m., and sets a minimum age of 16. There is an important caveat. The article’s applicability section limits it to commercially operated micromobility systems. Whether the sidewalk ban covers a privately owned e-bike is an open question the code does not settle.
Wellington. Ordinances adopted in August 2026 set a minimum age of 15, require photo identification, cap speed at 15 mph on sidewalks and multi-use pathways, require helmets under 16, and close all public bridle trails to these devices.
Delray Beach. The city bans rental and shared micromobility fleets, but that ordinance is keyed to app-based rentals and does not govern a bike you own. There is no Delray sidewalk ban for private e-bikes.
Boca Raton. No e-bike ordinance appeared in the city code through its May 2026 supplement, so the state default governs, meaning sidewalk riding is permitted.
Boynton Beach. A drafted ordinance would reserve sidewalks for pedestrians only and cap shared paths at 15 mph, but adoption is unconfirmed because it had not appeared in the code as of June 2026.
Jupiter. Park rules reported as adopted in November 2025 restrict e-bikes to park roadways. Outside the parks, the state default applies.
Tequesta. The village repealed its sidewalk restriction in July 2024. Sidewalk riding is permitted, subject to the state-law duties.
Lake Worth Beach. Reported to have voted in June 2026 to adopt the county’s restrictions once finalized. Until then, only state law applies.
Juno Beach. The Town’s current official guidance states that e-bikes are not permitted on sidewalks under Town Code § 30-2. Because that provision is written in terms of “motor vehicles,” its application to a compliant electric bicycle appears to be an open question. Riders should nevertheless assume that the Town may enforce its published prohibition unless and until the Town or a court determines otherwise.
Unincorporated county and other municipalities. No additional e-bike sidewalk restrictions were confirmed. Because local rules and enforcement positions are changing, confirm the municipality’s current requirements before relying exclusively on the state default.
County parks are a trail-by-trail question. County code confines bicycles to vehicle roads except in designated areas, while the Parks Department’s posted site rules expressly allow Class 1 pedal-assist bikes on the designated mountain-bike trails at Dyer Park, Okeeheelee, and West Delray Regional Park. Check the posted rules for the specific trail.
A countywide ordinance may be coming. Palm Beach County had not adopted one as of mid-August 2026, though commissioners were reported to be taking one up that month. Several municipalities are said to be waiting to mirror it.
One more note of caution. Articles claiming that new statewide Florida e-bike rules took effect on July 1, 2026, are wrong. The bill they describe, CS/SB 382, cleared the Senate 37-0 on February 25, 2026, and the House 112-0 on March 9, 2026, but Governor DeSantis vetoed it on June 25, 2026, and no override followed. None of it is law.
Where you were riding, and whether you were allowed to be there, affect what you recover. Florida applies modified comparative negligence, so your damages are reduced by your share of fault. Importantly, a party “found to be greater than 50 percent at fault for his or her own harm may not recover any damages” at all. F.S. § 768.81(6). Expect the defense to argue that the threshold was met based on rider conduct, e.g., riding unlit at night, failing to yield or signal, riding where a local ordinance prohibits it, or riding an out-of-class device. A traffic violation does not automatically constitute negligence under Florida law. It is evidence of prima facie negligence that a jury weighs. deJesus v. Seaboard Coast Line Railroad Co., 281 So. 2d 198 (Fla. 1973).
Notably, helmet non-use is treated differently. F.S. § 316.2065(18) provides that failing to wear a bicycle helmet “may not be considered evidence of negligence or contributory negligence.” That exception is written for bicycles, and the text supports extending it to e-bike riders. However, no Florida court has decided the question.
Personal injury claims must be filed within 2 years of the crash, and wrongful death claims within 2 years of the death. F.S. § 95.11(5). Claims involving a city, county, or state agency, including those arising from a dangerous sidewalk, require written pre-suit notice and are capped at $200,000 per person and $300,000 per incident. F.S. § 768.28. Missing a deadline ends a claim no matter how strong it is.
Whether you may ride an e-bike on a Palm Beach County sidewalk depends on three factors that have to be checked together: (1) whether your device legally qualifies as an electric bicycle, (2) which municipality’s sidewalk you are on, and (3) how the local rules stood on the day in question, given how much has changed since mid-2025.
If you or a family member has been injured in an e-bike crash, have the facts reviewed by a Florida personal injury attorney promptly. The evidence that decides these cases disappears quickly, including the bike itself, its classification label, nearby video, and what witnesses remember.
Single Paragraph Answer
Often, yes. Florida allows an injured rider to sue a rental company for what the company itself did wrong, though usually not simply because it happened to own the e-bike. The strongest claims involve the equipment. If the e-bike was defective, a business in the rental business can be held strictly liable, meaning you don’t have to show anyone was careless, only that the device failed and it injured you. You may also have a negligence claim if the rental company skipped maintenance, ignored earlier complaints about that e-bike, or rented to someone under a local age limit. And the waiver you signed at the counter doesn’t automatically bar you from suing. Florida courts do enforce those releases, but they read them narrowly against the business that wrote them. And some claims survive anyway.
Full Answer
Often, yes. Florida law allows an injured rider to sue an e-bike rental business for its own conduct and for the condition of the equipment it rented you. What it generally will not do is make the company automatically answerable for how the rider rode. The claims that are available are targeted at what the company did, or failed to do, before you rented the e-bike.
And the waiver you signed at the counter is not the end of any possible recovery. Florida enforces those agreements but construes them strictly against the business that wrote them, and some claims survive them.
Defective e-bikes (strict liability). Under Florida law, any business that regularly rents out equipment can be held automatically responsible for a defective product it leases, just like a traditional seller. Samuel Friedland Family Enterprises v. Amoroso, 630 So. 2d 1067 (Fla. 1994). This is crucial because “strict liability” means you do not have to prove the company was careless or negligent. You only need to prove that the e-bike was already defective when you rented it and that the defect caused your injury.
Negligent maintenance and inspection. An operator renting e-bikes to the general public is required to inspect and maintain them, including brakes, tires, steering, and the battery system, and must pull units from service that are flagged as needing maintenance or defective. These cases are based on maintenance logs, complaint records, and evidence that a unit reported as defective went back out anyway.
Negligent entrustment. Under Florida law, if you provide equipment to someone who is likely to use it dangerously due to their age, inexperience, or impairment, you can be held responsible for any harm they cause. Kitchen v. K-Mart Corp., 697 So. 2d 1200 (Fla. 1997). Renting an e-bike to a child below a local minimum age or an obviously intoxicated person fits this description. While Florida courts haven’t explicitly applied this rule to e-bike rentals yet, lawyers are expected to argue it as an extension of existing law.
Violating the rules that govern rental operations. Violating local laws is often the clearest way to prove a rental company is at fault. For instance, West Palm Beach requires commercial rental scooter and bike riders to be at least 16, the Town of Palm Beach sets the minimum age at 15, and Delray Beach bans shared rental fleets entirely. Renting out equipment in violation of these local rules automatically strengthens a legal claim for carelessness (a concept known legally as “negligence per se”).
What You Generally Cannot Do (Automatic Ownership Liability): You cannot automatically hold a rental company responsible just because it owns the e-bike. Under Florida law, there is a special legal rule called the “dangerous instrumentality doctrine” that makes vehicle owners automatically responsible for accidents caused by their drivers. This applies to cars and even golf carts. Meister v. Fisher, 462 So. 2d 1071 (Fla. 1984). E-bikes are expressly excluded from that definition, and standard bikes have never been deemed dangerous instrumentalities.
Practical Example: You rent an e-bike and the rear brake fails. Maintenance records later show two prior renters reported brake problems on that unit, yet it was cleaned and re-rented without repair. You may have a strict liability claim against the shop as a commercial lessor for the defective brake and a separate negligence claim for putting a flagged unit back into service. Both can be pleaded in the same lawsuit.
“But I Signed a Waiver”
Florida courts generally enforce pre-injury liability waivers, and they don’t even need to use the word “negligence” to be effective. As long as the wording is clear enough for an average person to understand what rights they are giving up, the waiver is typically valid and enforceable. Sanislo v. Give Kids the World, Inc., 157 So. 3d 256 (Fla. 2015). However, courts dislike these clauses and interpret them strictly against the company that wrote them.
Several important limits apply:
Intentional Misconduct. A waiver can never protect a company from intentional wrongdoing. Loewe v. Seagate Homes, 987 So. 2d 758 (Fla. 5th DCA 2008).
Product Defects. In Palm Beach County (governed by the Fourth District Court of Appeal), legal precedent holds that waivers cannot block strict liability claims for defective products. Harrell v. BMS Partners, LLC, 350 So. 3d 361 (Fla. 4th DCA 2022). Combined with the product liability rule, this provides a way around a signed waiver if the equipment itself failed.
Safety Laws. A waiver may be thrown out if enforcing it would undermine local safety laws or public policy.
A commonly repeated claim is that a Florida waiver can never release a company from “gross negligence” (extreme carelessness). That is not completely settled law.
At least one Florida appellate decision enforced a release against a gross negligence claim, and no Florida Supreme Court decision categorically forbids it. Theis v. J & J Racing Promotions, 571 So. 2d 92 (Fla. 2d DCA 1990). The analysis is fact-specific, and some companies write gross negligence out of their own releases regardless.
How you signed is relevant. Digital “clickwrap” agreements (tapping “I agree” on a phone app) are legally enforceable in Florida. Airbnb, Inc. v. Doe, 336 So. 3d 698 (Fla. 2022). Paper forms signed at a rental counter raise entirely different questions about whether you were given proper notice, if the terms were conspicuous, and how the signature was obtained. Because most e-bike rentals in Palm Beach County rely on paper counter agreements, those questions are usually the ones that matter most.
Parents are often surprised by this rule. Under Florida law, a parent generally cannot sign away a child’s right to sue a commercial business before an injury happens. Kirton v. Fields, 997 So. 2d 349 (Fla. 2008).
The Florida Legislature created a narrow exception allowing parents to waive liability only for injuries caused by “inherent risks,” meaning dangers that cannot be eliminated even when the company acts with complete care. F.S. § 744.301(3).
This distinction is critical. A parent’s signature cannot shield a rental company from its own carelessness, such as handing a child a bike with worn-out brakes. While a form containing specific statutory warnings starts out with a legal presumption of validity, that presumption can be successfully challenged if the injury wasn’t just an unavoidable, inherent risk of the activity.
If a minor signed the rental agreement themselves, they have extra protection. Contracts made by minors are generally cancelable or “voidable,” and simply filing a lawsuit effectively cancels the release. Dilallo v. Riding Safely, Inc., 687 So. 2d 353 (Fla. 4th DCA 1997). This logic also protects a teenager who managed to rent a bike by misstating their age in an app.
There is one important exception to keep in mind. While parents cannot sign away a child’s right to sue for negligence, Florida courts have ruled that parents can bind a child to an arbitration clause (forcing any dispute into private arbitration rather than a public courtroom). Legally, choosing a dispute forum is treated differently than completely preventing a claim. Global Travel Marketing v. Shea, 908 So. 2d 392 (Fla. 2005).
Practical Example: Imagine a 15-year-old rents an e-bike in a city where the minimum legal age is 16, and a parent signs the rental waiver. While riding, the throttle sticks, causing a serious crash and injury. Here is how the legal rules apply to this situation:
The Parent’s Waiver: The parent’s signature does not protect the rental company from its own carelessness such as failing to maintain the bike or improperly renting to someone under the city’s age limit.
The Teen’s Signature: If the teenager signed a digital or paper agreement themselves, that signature can be legally canceled.
Breaking Company Rules: Many rental companies set their own internal policy requiring riders to be 18 or older. Renting the e-bike in direct violation of their own rules further strengthens the argument that the company was negligent.
Most app-based rental agreements include clauses that force you into private arbitration and strip away your right to go to court or join a class-action lawsuit. If the agreement follows standard arbitration rules, Florida courts typically allow an independent arbitrator, rather than a judge, to decide the basic framework of the dispute.
You can try to fight an arbitration clause by arguing it is “unconscionable” (severely one-sided). However, under Florida law, you have to prove both procedural unfairness (how the contract was forced on you) and substantive unfairness (how the terms themselves are unreasonably harsh).
If you were a pedestrian or bicyclist struck by someone else on a rental e-bike, your legal standing is very different because you never signed the rental contract.
You Aren’t Bound by Their Arbitration. Because you didn’t sign the agreement, you generally cannot be forced into the rental company’s private arbitration system. Seifert v. U.S. Home Corp., 750 So. 2d 633 (Fla. 1999). This means you can usually take your case straight to court. Narrow exceptions exist, so the clause is still worth reading.
The Insurance Hurdle. Finding coverage is often the biggest challenge. E-bikes are exempt from Florida’s standard auto insurance requirements, and traditional Uninsured Motorist car insurance usually doesn’t cover e-bikes. Also, standard homeowners or renters insurance policies often exclude self-propelled vehicles, though a special policy add-on might cover them. Ultimately, coverage depends entirely on the exact wording of the policies involved.
Suing the Rental Company. You can sue the rental company using the direct negligence claims, plus a product defect claim. Under product liability law, innocent bystanders are fully protected, meaning you don’t have to be the person who rented the bike to hold the company accountable for a mechanical failure.
City Permits and Business Insurance. If the city officially licensed or franchised the shared rental company, the city’s official permit records often require the company to carry commercial liability insurance, making those public files well worth requesting.
The statute of limitations for a negligence-based personal injury claim in Florida is 2 years from the date of the accident under F.S. § 95.11(5)(a). For strict liability product liability claims, a 4-year statute of limitations may apply. Missing either deadline bars the claim regardless of its merits.
Riders should also be aware that some rental companies’ terms of service attempt to impose shorter claim-notification periods, and while Florida courts have invalidated contractual provisions that attempt to shorten the statutory limitations period, early action is always advisable.
Potential evidence, including the e-bike’s maintenance records, app data, prior rider complaints, and the physical condition of the e-bike itself, can be lost, overwritten, or destroyed if a claim is not pursued promptly.
Suing an e-bike rental company in Florida is possible, but it requires careful analysis of the facts surrounding the accident, the specific language in the rental agreement, and the legal theories available under Florida’s negligence and product liability statutes. The interplay among liability waivers, arbitration clauses, comparative fault, and corporate insurance coverage makes these cases different from a standard motor vehicle accident claim.
These cases turn on records that vanish quickly, and the company controls most of them.
Before the company retrieves the e-bike, photograph it with its serial number and any visible damage. Screenshot the app trip and any damage report. Put the specific malfunction in writing, so the complaint exists in a form nobody can dispute later.
Then talk to a lawyer before the device goes back, because once it is repaired or returned to the fleet, the defect may be unprovable. Maintenance histories, complaint records, and telemetry data all have retention limits that run out fast, and a preservation letter alone may not bind a company that is not yet a party.
If you or a family member has been injured on a rented e-bike, or by someone riding one, have the facts reviewed by a Florida personal injury attorney promptly, and preserve everything in the meantime.
Single Paragraph Answer
You may have a products liability claim, which works differently from a typical personal injury case. You don’t have to prove anyone was careless. You have to show the e-bike was defective and that the defect caused your injuries.
Florida measures that by what an ordinary person would reasonably expect from the product. Nobody expects a battery to catch fire while charging exactly the way the manual instructs or a brake to fail on a hill.
More than one company can be on the hook, including the manufacturer, the store that sold it, the maker of the battery or controller, and a rental operator if you were renting. The most useful thing you can do right now is preserve the evidence. Don’t have the e-bike repaired, keep the burned battery and the charger, and save your purchase records. These cases get proven from the wreckage.
Full Answer
If the e-bike itself failed, you may have a products liability claim, and it is a different kind of claim from one against a careless driver. Under Florida law, you do not have to prove that anyone was negligent. You have to prove the product was defective and that the defect caused your injuries.
The distinction is important because a meaningful share of e-bike injuries is the result of the device itself. In a report published in April 2026, the Consumer Product Safety Commission counted roughly 59,200 emergency-department-treated e-bike injuries in 2024 alone. Of the 310 e-bike fatalities the agency recorded from 2017 through 2024, 61 involved control issues, and lithium-ion battery fires killed 19 e-bike users across 13 incidents. Fires dominate the agency’s in-depth e-bike investigations.
Battery fires.
Brake failure.
Wheel and fastener failure.
Frame, fork, and stem failures.
Tire and rim-strip failure.
Controller, electrical system, and firmware failures.
Rebuilt or reconditioned battery packs.
Florida determines whether there is a design defect by what an ordinary consumer would expect. A product is defective if it “failed to perform as safely as an ordinary consumer would expect when used as intended or in a reasonably foreseeable manner.”
Aubin v. Union Carbide Corp., 177 So. 3d 489 (Fla. 2015), reaffirming the consumer-expectations test under the strict liability rule Florida adopted in West v. Caterpillar Tractor Co., 336 So. 2d 80 (Fla. 1976). Florida rejected the competing approach that would require an injured consumer to prove a reasonable alternative design was available.
That standard fits e-bike cases cleanly. No ordinary consumer expects a battery to ignite while charging the way the manual instructs, a brake to fail, or a wheel to separate from the frame.
Three defect theories are available, and they are often argued together. A design defect means the whole product line is unsafe as conceived. A manufacturing defect means your particular unit came out wrong. A failure to warn means the company did not adequately tell you about a risk it knew of, which comes up frequently with charging instructions and exposure to water. Ordinary negligence remains available as an alternative claim.
More parties than most riders expect.
The manufacturer. For a defect in design, manufacture, or warnings.
Retailers, wholesalers, and distributors. Everyone in the chain that put the product into commerce can be liable, which is important when the manufacturer is overseas or insolvent.
Component makers. Where the failure is due to a specific part, the maker of the battery pack, battery management board, controller, throttle assembly, or firmware may be liable.
A rental company. A business actively engaged in the leasing business can be strictly liable for a defective device it rents out and can face a separate negligent maintenance claim in the same lawsuit.
If you purchased your e-bike online rather than renting it, expect a difficult fight over who is legally considered the “seller.”
Florida law requires a direct buyer-seller relationship (known legally as “privity of contract”) to sue for an “implied warranty,” the basic legal guarantee that a product is safe and works properly. The problem with online marketplaces is that the official seller of record is frequently an anonymous overseas company that is nearly impossible to track down or hold accountable.
To protect your case, keep these factors in mind:
Strict Liability Does Not Require a Contract. Because product liability laws do not require a direct buyer-seller contract, filing a strict liability claim against the manufacturer or distributor is often the most effective route when a defective bike causes an injury.
Save Your Marketing Proof. Explicit promises matter. Save all app screens, marketing claims, and specification sheets that sold you on the e-bike’s features, speed, or safety. These can form the basis of an “express warranty” claim if the e-bike fails to live up to what was advertised.
Preserve the Evidence, Especially After a Fire
The instinct after a fire is to clear the debris. Resist it. These cases are proved from the wreckage.
Keep the bike unrepaired. Keep the burned battery pack and the battery management board, and do not let anyone discard fire debris. Keep the charger, and the receptacle or power strip it was plugged into.
Preserve the controller and display along with the firmware version. Save the manuals and warnings as you received them, the maintenance and modification history, any recall notices, and photographs of the scene.
Download the app data if the manufacturer or rental operator collected ride logs, speed, assist mode, or battery telemetry, since retention windows are short. Keep the purchase records, which on an online order identify the seller and how the item was fulfilled.
If a rental device is involved, photograph it and its serial number before the company retrieves it, screenshot the trip and any damage report, put the malfunction in writing, and talk to a lawyer before the device goes back.
Preservation runs both ways. Florida does not recognize a claim against your opponent for destroying evidence, but a court can impose sanctions and apply a presumption in your favor when a party loses or destroys what it should have kept.
Martino v. Wal-Mart Stores, 908 So. 2d 342 (Fla. 2005); Public Health Trust v. Valcin, 507 So. 2d 596 (Fla. 1987). Against someone who is not a party to your case, such as a tow yard, repair shop, insurer, or landlord who hauls off the burned battery, a separate claim for destroying evidence does still exist. But a letter asking a non-party to preserve records may not be enough to create that duty, so formal discovery often has to go out early.
The statute of limitations for a negligence-based personal injury claim in Florida is 2 years from the date of the accident under F.S. § 95.11(5)(a). For strict liability product liability claims, a 4-year statute of limitations may apply.
Missing either deadline bars the claim regardless of its merits. Riders should also be aware that some rental company’s terms-of-service attempt to impose shorter claim-notification periods, and while Florida courts have invalidated contractual provisions that attempt to shorten the statutory limitations period, early action is always advisable.
Potential evidence, including the e-bike’s maintenance records, app data, prior rider complaints, and the physical condition of the e-bike itself, can be lost, overwritten, or destroyed if a claim is not pursued promptly.
Suing an e-bike rental company in Florida is possible, but it requires careful analysis of the facts surrounding the accident, the specific language in the rental agreement, and the legal theories available under Florida’s negligence and product liability statutes.
The interplay among liability waivers, arbitration clauses, comparative fault, and corporate insurance coverage makes these cases different from a standard motor vehicle accident claim.
If you or a family member has been injured by an e-bike that failed, or by a fire one started, preserve everything and have the facts reviewed by a Florida personal injury attorney promptly.
7 months ago
Bill Bone and his Law Group are excellent. A well run, well oiled machine. Intelligent people with superb service, knowledge and support. I highly recommend them.
8 months ago
Bill Bone and his Staff are Professionals! They handle my case with respect, dignity and in a timely fashion, while keeping me informed of all actions, Bill came thru on all his promises, I hope I don’t need an injury lawyer again, but if I do BBLG will be my teammates of choice. 😎
9 months ago
I highly recommend the team at BillBone law group. I didn't know what to do after I was hit by a car. The team at BillBone helped me seamlessly navigate the whole process from the legal issues, the medical bills, to the insurance headaches. The result was a successful financial recovery and the the teams dedication throughout was priceless. THANK YOU, BILL BONE & TEAM
12 months ago
From the time I called the Bone group after my accident to the final settlement the entire office crew have been very compassionate and caring. They did a great job getting all the facts needed to win my case. They handled everything including getting medical and police records to dealing with the insurance companies. This made my recovery time so much easier as I could concentrate on healing and rehab. Highly recommend this group for your personal injuries.
12 months ago
My law firm is BillBone Law Group. My lawyer is Bill Bone, and his fine team of associated professionals, Kyle, Mark, Liz, Kathleen, Chris, and Janet to name a few. Everything was explained in such a way, and with such completeness, transparency and understanding, that little if any questions were necessary. All was settled quickly and efficiently. Bill Bone certainly does live up to his/their reputation.
1 year ago
Hello fellow cyclist I got hit by a car so I reached out to the Team at Bill Bone Bike Law. Bill and his team were great. They guided me through the process and took care of everything. I would definitely recommend them.
2 years ago
I was involved in a horrific bicycle accident and severely injured. When I decided to pursue my case legally it seemed everyone in the biking community all recommended Bill Bone. I’m now adding my name to that long list of recommendations. He and his legal, office, administrative and investigative staff, were extremely competent, thorough, professional and aggressively pursued my case. I was very satisfied with the final settlement and recommended his services unequivocally.
2 years ago
Mark Hassell, in the office of Bill Bone, was always extremely helpful and communicative. He took the time to express care and concern for friends when they were injured by cars while cycling. He explained the process clearly and was a great help from start to finish. Extremely professional and knowledgeable. Highly Recommend!
3 years ago
I recently was involved in a Bike accident where a car hit me on my bicycle. I had no idea where to start in order to get compensation for my damaged property. Luckily Mark over at Bill Bone Cycling Law helped me every step of the way and made me feel confident in getting the situation resolved! Thanks again! I would definitely recommend!
3 years ago
I recently had the privilege of working with the remarkable team at Bill Bone Law Firm, and I cannot express enough my gratitude for their honest and thoughtful service. From the moment I reached out to them seeking legal assistance, I was met with professionalism, expertise, and genuine care. From the initial consultation to the resolution of my case, the entire experience was seamless and reassuring. The attorneys at Bill Bone Law Firm exhibited an impressive depth of knowledge and skill in their respective areas of practice. They took the time to thoroughly understand the intricacies of my situation and provided me with clear explanations and guidance every step of the way I can confidently say that my experience with Bill Bone Law Firm exceeded my expectations. They demonstrated integrity, compassion, and an unwavering commitment to advocating for my rights. Their attention to detail and thorough approach ensured that no stone was left unturned, resulting in a favorable resolution to my case. If you are seeking legal representation, I wholeheartedly recommend Bill Bone Law Firm. Their honest and thoughtful service, combined with their exceptional legal expertise, distinguishes them as a top-tier law firm. I am immensely grateful for their support and wouldn't hesitate to turn to them again in the future. Thank you, Bill Bone Law Firm, for providing me with outstanding legal representation and truly making a positive difference in my life. Sincerely, Reuel Ferro
3 years ago
Thank you for Bill Bone and staff for taking my case. It was nice that you gave me such good advice, but always let me make the decisions about my case. lucky for for me I listened to most of that advice. Its nice to say that your not only my attorney, but also my friend. I also would like to thank your staff especially liz for being so patient and kind. And as far as our cruise goes I hit the slots for 40k too bad it was penny slot! Thanks again for my result and meeting such nice people. Sincerely Matt and Cindy
3 years ago
Bill Bone and his team were excellent throughout the entire process. Bill Bone, Steve, and Alexa walked me through each step, were responsive, and genuinely cared about my personal situation. Thank you all for your time, assistance, and help during a trying time, I sincerely appreciate each and every one of you!
3 years ago
I was referred to Bill Bone and his law firm from a family member who they also helped. Truly exceptional! They settled my case quickly and conveniently. If found needing legal representation from an accident, I highly recommend Mr. Bone and his team. They worked genuinely in my best interest. The staff...wonderful.
4 years ago
Bill Bone and his staff took great care of me after being hit by car on my bicycle . I recommend Bill Bone to any cyclist with an accident
4 years ago
Bill Bone was a tough negotiator and was thoroughly prepared for trial. The Insurance Company settled out of Court to everyone’s satisfaction. Bill and his team were dedicated, Kind and Compassionate during the entire process.
5 years ago
Had the wonderful experience of using Bill Bone to represent me. His entire team is so amazing, honestly it was impressive. They kept me in the loop with everything and was on top of my case. They're just an incredible law firm and I couldn't thank them enough at the end of my case. Brian, who kept me updated constantly, was so attentive and just supportive. I recommend 10 out of 10 for sure.
5 years ago
“I was in a bad crash, Mr. Bone’s team was very helpful and informative from the very beginning. Mr. Bone is THE attorney I tell all my friends to use if they are in a car crash.” Also very big " Thank You " For Mr. Brian for his professionalism and his assistance. Thank You once again
5 years ago
After I was involved in a car accident I was fortunate enough to come across Larmoyeux and Bone. Their team was able to help me in this difficult time, handling the legality around my accident and how to move forward. I would highly recommend this team to anyone seeking the same type of assistance for their professionalism, due diligence and understanding.
5 years ago
Great experience with Bill Bone and his team. We retained Mr Bone to assist us through a unfortunate situation. He counseled us and assured us there was light at the end of the tunnel. His teams communication was outstanding. Our end result exceeded our expectations. Highly recommend and solute them for their efforts.
5 years ago
I really enjoyed working with the team at Larmoyeux & Bone, Bill, Brian and Alexa are a great team! They helped tremendously on my case! I will always recommend this team for help with injuries! Very professional and got the work done extremely fast!
6 years ago
Bill Bone has the best possible haircut for a guy named "Bill Bone." When he won my case, he ripped off his shirt and shouted "YOU JUST GOT BONED" to the entire court room. Five stars for winning my case, five stars for the catch phrase, two stars for taking off his shirt in court and ten stars for the haircut
6 years ago
Mr. Bone and his staff are very professional and caring. They handled my car accident case for me and settled it to my satisfaction. I would definitely recommend them!!
6 years ago
I recently was in a car crash. I’m only 18 and the police made it out to be my fault. Mr. Bone’s team of investigators listened to me and understood what really happened. They were able to explain the crash in a way to the other guys insurance company where they accepted fault and paid for my car. Bill Bone is a great car accident attorney.
7 years ago
Absolutely above and beyond the call of duty. Both of them treated me like family and made me feel like I was their only client.
7 years ago
Took great care of me and mine several years ago. So very thankful.
7 years ago
I've the fortune (misfortune?) of dealing with several different lawyers over the course of my life and I have to sat Larmoyeux and Bone and specific Brian Labadie are by far the absolute best. they were completely open., honest and even went the extra step to work with me and on my behalf with a few stray issues AFTER their work with me was done (including a medical bill that showed up a year late). Use them, you will not regret it.
7 years ago
When I had my cycling accident I call Bone's office and I was handled with the utmost care and respect. His team was open and honest throughout the entire process and was reachable directly any time I needed them. I am grateful for their help during this difficult time. They went above and beyond my expectations. Once again thanks a million for everything.
7 years ago
I had never been in a accident before But from the first call to Bill Bone's office I was handled with the utmost care and respect . Brian the investigator who took my call initially and did so with Great care and professionalism. After our first meeting with Bryan we knew we would be taken care of . Then a meeting was set up with Bill Bone , Brian and Teresa where they answered every question . They reassured me that they had my back and really followed through . At such a scary and painful time in my life I really felt confident that they really cared. Thank you from the bottom of my heart to you all .
7 years ago
Mr. Bone and team are professional, attentive and responsive throughout this whole accident ordeal. Champions for the cycling community; and would highly recommend to friends and to anyone in the community.
7 years ago
I came into my case very suddenly and I was very young (in high school at the time) and did not know much about what I was getting myself into. Thankfully Bill Bone guided me through the process very well and was very receptive and communicative with every bit of information. I really recommend Bill Bone as anyone's Bike lawyer.
8 years ago
Mr. Bone and his staff handled my case with great excellence. They went above and beyond my expectations. I would refer them to any of my friends and family. They’re great!!!
8 years ago
I had a bad motorcycle accident when I was hit by a vehicle going through an intersection. My helmet was cracked and my bike was totaled. I went to Bill Bone who took care of the situation immediately. He was open and honest throughout the entire process and was reachable directly any time I needed him. He explained everything so that I could easily understand exactly what was going on with my case. Bill took into consideration my needs, both medically and financially, and fought tirelessly until the case was resolved in my favor. Thank you William Paul Ancheta willi
8 years ago
Bill Bone is a class act!
8 years ago
I cannot recommend Mr. Bone and his team more highly. The Team was extremely professional, diligent, organized and responsive throughout. I felt the care that the Team had for me and my needs. I never felt as if I was just another case. Thank you for being the firm that you are.
8 years ago
Bill Bone and his team are people you can trust to be smart and fierce. I am so grateful for his spot-on advice and help. There are a ton of lawyers here in South Florida, but Bill Bone gets great results. He exceeded all of my expectations. I can't recommend him enough.
8 years ago
Mr. Bone is highly skilled and would recommend to family/friends.
9 years ago
I cannot recommend Mr. Bone and his team highly enough. They have all remained extremely professional, organized, and responsive throughout this process, and are passionate about what they do. I am eternally grateful for their skills and services, and for the result they obtained for me. I have never before taken the time to write an online review for anyone or anything, but I wanted to share my wholehearted endorsement of this firm. Top notch!
9 years ago
Mr. Bone and his team are excellent in every way. They are a highly professional and motivated group of people who will fight for you every step of the way. I would recommend hiring Mr. Bone to anyone looking for an accident injury lawyer.
9 years ago
I highly recommend Mr Bone and his team to anyone looking for an attorney. He and his team helped me through this terrible tragedy with comfort and ease. They made the whole process bearable.
9 years ago
Abogados confiables y excelente experiencia
9 years ago
Bill Bone and his team were very kind, courteous, and respectful. They always kept me informed every step of the way with everything that was being done on my behalf. I highly recommend them if you are in a need of a personal injury lawyer.
9 years ago
Mr.Bone and his team took a great care of me. They were always responsive to any concerns of mine and any questions I had for them. They were able to resolve my case in a short period of time, which saved me a lot of stress with my motor vehicle accident! I recommend Mr. Bone to anyone who has had similar problem! They are the best !!!!!!
9 years ago
I had an accident on the other coast in Naples, Florida, and the BBBL team was amazing in helping me in every way. If you are in need of the services they provide, I can't recommend them enough.
9 years ago
I am very fortunate to have been referred to The offices of Larmoyeux and Bone. They were fantastic. Mr Bone, and his team are very professional, just outstanding! FRED
10 years ago
Excellent service. This a worry free experience for me
10 years ago
Upon becoming the victim of a hit and run, while road bicycling locally, I was compelled to meet Bill Bone. Feeling “all alone and vulnerable,” Mr. Bone, and his top-shelf team, relieved surmounting pressures from my severe, life changing injury by working closely with everyone involved in my case. Frankly, without the driven passion Bill has to help people, as well as his devoted team, things would not be as comfortable for me and my family today. Thank you for your friendship and thanks for your enduring, caring expertise! -MIchael Gratzer
10 years ago
Bill Bone did an excellent job handling 2 separate incidents for me on two separate occasions. He and his staff did an excellent job negotiating with the at fault parties and recovered without taking it to trial. I have recommended him in the past and will continue. Thanks Mr. Bone! Chris C.
10 years ago
Bill Bone and his team did a excellent job explaining my case in a way I can easily understand. All aspects (medical bills and insurance claims were handled by Bill and his team, this allowed me to focus on recovery of my injuries sustained from my cycling accident. Highly recommended Bill Bone for anyone dealing with personal injury.